The following information is provided to aid new patients in the scheduling process, and should answer most questions you would have when scheduling an appointment.

• Verify that Ramadan Hand Institute is a provider under your insurance. If you are unsure, please call our office or your insurance company. If we are not a provider and you would still like to be treated at Ramadan Hand Institute, prior authorization is required from your insurance company.

• When calling to schedule your appointment, you will be asked some pertinent questions, which will help us in scheduling your visit. Please also have your insurance card available if insured. This allows us time to verify and get authorization on insurance if it is required.

• On the day of your first appointment, please bring any X-Rays, MRIs, EMGs or tests done prior to your visit that relate to the injury or disorder for which you are being seen. You will also need to bring in a list of your current medications, form of ID (driver’s license or state ID card) and your insurance card. Be advised that new patient appointments normally take longer than those for established patients. It can take up to an hour or hour and a half, depending on the injury or disorder. Most new patient appointments are scheduled for the afternoon, but morning appointments can be arranged.

• If you are being seen for a 2nd opinion or IME (Independent Medical Evaluation), please have all medical records with you at the time of your appointment, or have them sent to the Lake Butler office prior to your arrival.

If you have any other questions or concerns, please contact our office nearest you.